Small Biz Utilities - Reputation Management System
Trusted by Local Service Businesses Nationwide

Turn Happy Customers Into 5-Star Google Reviews

Our automated reputation management system helps local service businesses, healthcare providers, and law firms generate more positive reviews while handling negative feedback privately.

More Positive Reviews
Filter Negative Feedback
Fully Automated

The Review Challenge Every Business Faces

Getting reviews is hard. Keeping negative ones off Google is even harder.

The Problem

  • Happy customers rarely leave reviews on their own
  • Unhappy customers go straight to Google to complain
  • One negative review can cost thousands in lost business
  • Manually asking for reviews is time-consuming
  • No way to filter feedback before it goes public

The Solution

  • Automatically request reviews after every service
  • Smart filtering sends happy customers to Google
  • Unhappy customers go through private resolution
  • Fix problems before they become public complaints
  • Increase total reviews while protecting your reputation

How It Works

Our automated system handles everything, so you can focus on running your business.

01

Service Completed

After you complete a service, our system automatically sends a text message or email to your customer with a simple review link.

02

Customer Rates Experience

The customer clicks the link and gives a quick star rating (1-5 stars) based on their experience with your service.

03

Smart Routing

This is where the magic happens. Our system routes customers based on their rating to maximize positive outcomes.

1-3 Star Rating

You receive an immediate email alert about the unhappy customer

Conflict resolution loop asks customer what went wrong and how you can fix it

Problem stays private — no negative public review

4-5 Star Rating

Customer is instantly redirected to your Google Business Profile

They leave a glowing public review while the experience is fresh

Your star rating improves and you attract more customers

Why Businesses Choose Us

Everything you need to build and protect your online reputation.

More Google Reviews

Dramatically increase your total number of reviews by automatically reaching out to every customer after service.

Filter Negative Feedback

Keep unhappy customers off Google by handling their concerns privately before they post a public review.

Promote Positive Reviews

Only happy customers are directed to Google, ensuring your public profile reflects your best work.

Automated Follow-Up

Set it and forget it. Our system handles all the follow-ups so your team can focus on delivering great service.

Conflict Resolution

When issues arise, our system helps identify problems and gives you a chance to make things right.

Real-Time Alerts

Get instant email notifications when a customer is unhappy, so you can respond quickly and save the relationship.

Simple, Transparent Pricing

One flat rate. No hidden fees. No long-term contracts.

Reputation Management

Everything you need to grow your reviews

$97 /month

Flat rate pricing

  • Up to 2,000 text messages per month
  • Unlimited email follow-ups
  • Smart rating-based routing
  • Conflict resolution system
  • Real-time email alerts
  • Google review integration
  • No setup fees
  • Cancel anytime

Need more messages?
Additional 2,000 texts for only $27/month

Get Started Now
Secure & Private
No Hidden Fees
Dedicated Support

Ready to Get More 5-Star Reviews?

Fill out the form below and we'll contact you to explain how the system works and get you started.

Small Biz Utilities

Reputation Management System

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